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Cybernetica cooperates with The Palestinian Ministry of Telecommunications and Information Technology to modernise the foundations of digital society in Palestine

Cybernetica partners with The Palestinian Ministry of Telecommunications and Information Technology to upgrade the state’s current data exchange layer for digital services to Cybernetica’s UXP. The company will provide the scalable technical platform along with knowledge transfer, which will pave the way for any future development of digital services.

Palestine was one of the first regions outside of Estonia to implement the X-Road data exchange layer and Cybernetica has been one of the partners in this process since the very beginning. Today, there are around 50 public agencies connected - interoperability has been achieved in and between various domains like healthcare or citizen life events.

Given the long-term IT development strategy that centres around secure data exchange in Palestine, moving from an obsolete version of X-Road to the latest UXP release is a necessary step in order to achieve a future proof way to increase the number of organisations connected and services provided via the data exchange platform.

According to the Palestinian Minister of Telecommunications and Information Technology Dr. Ishaq Sider, the project is part of the Palestinian government’s endeavour to improve the quality of services provided to citizens, promote the performance of Palestinian e-government, and provide electronic services to citizens.

“The national data exchange layer UXP is the backbone for electronic data exchange between institutions and also serves the electronic payment project, which will provide government services and pay their fees electronically through the unified electronic government services portal, which is the window for all government institutions and agencies to provide their services electronically. After the upgrade, data exchange and service provision will be possible with all sectors, especially the business sector,” said Dr. Ishaq Sider.

According to Oliver Väärtnõu, CEO at Cybernetica, the aim of the partnership is not only to upgrade the technology currently in use, but also to facilitate the further development of information society in Palestine. “Our UXP platform is at the core of this partnership, but moreover, we also provide know-how for the management of the sustainable digital transformation. The key components of which are the build-up of local capabilities and human resources, the development of convenient services and maintenance of the system,” said Väärtnõu.

Cybernetica will implement UXP, migrate services as well as provide training for relevant stakeholders over the course of this year. Further technical support and advisory will be provided until 2026.