Tax and customs systems

Modernising tax and customs operations for governments and businesses through data, intelligent technology and innovation. Our secure, integrated solutions simplify complex processes, support smarter decisions and make cross-border trade seamless.

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Our expertise

30 years of experience

In building future-proof technologies.

Global reach

Our technologies are used in more than 40 countries world-wide.

EU compliance

Our software utilises the Union Customs Code (UCC) data model provided by the EU Commission.

Our solutions

Import, Export and Transit

  • Take import, export and transit procedures fully digital with our customs information systems. By automating key steps, we help customs authorities process declarations faster, cut manual work and apply requirements consistently, keeping goods moving across borders while maintaining full regulatory control.

Our solutions support:

  • fast, electronic processing of customs declarations
  • automatic validation of submitted data
  • seamless information exchange between traders, customs authorities and other stakeholders
  • integration with existing customs and government systems for data exchange across the entire customs environment

Tariff Management

  • Keep tariff information accurate, up to date and ready to use with our integrated tariff management solutions, configurable to your needs. From commodity classifications and duty rates to import and export measures, everything customs needs for clearance and duty and tax calculation is managed in one place and applied directly in customs procedures.

Our solutions help:

  • improve administrative efficiency
  • ensure consistent, reliable decision-making
  • provide a solid basis for applying customs duties, taxes and other measures
  • calculate applicable charges automatically through integration with customs clearance software
  • keep tariff data current through centralised management as regulations and trade measures change

Analytics for Fraud Detection

  • Spot fraud early and focus your controls where they matter most with our Control Environment solution. It helps tax authorities process and audit tax declarations, select cases for risk-based controls and assess VAT refund claims, turning declaration data into clear insights on irregularities, risks and cases that need a closer look.

Our solution helps:

  • identify irregularities, potential tax fraud and non-compliance
  • assess risks systematically and prioritise inspections
  • focus control activities on the cases that warrant attention
  • make the most of available resources
  • support officials in evaluating findings, while decisions stay with the authority

Value Added Tax (VAT)

  • Manage VAT returns and turn declaration data into a powerful tool for compliance monitoring and risk assessment. Our solutions validate, aggregate and analyse submitted information, while data visualisation helps officials uncover patterns, spot inconsistencies and identify cases that need a closer look.

Our solutions help:

  • improve the quality and usability of tax information
  • assess compliance risks and detect potential VAT fraud
  • prioritise compliance activities based on data
  • support more informed decision-making
  • manage VAT obligations and monitor compliance with practical, easy-to-use tools

Excise

  • Keep a close watch on excise goods as they move across borders. Our systems manage and share information on regulated excise movements, giving authorities the visibility they need to monitor compliance and control goods subject to excise duty.

Key benefits include:

  • stronger oversight of excise goods and their movements
  • effective monitoring of compliance with excise requirements
  • smooth information exchange between authorities and the parties involved in cross-border movements
  • more efficient administration of excise duties and related regulatory processes
  • flexibility to align with your regulatory framework and operational requirements

Critical Core Functions

  • Build every service on a secure, reliable foundation. Our solutions include shared core functions that keep tax and customs information systems running securely and consistently, from managing users and controlling access to maintaining the reference data needed for day-to-day administration. Because these capabilities are reusable, there’s no need to build and maintain them separately for each application, making your digital services easier to integrate, maintain and scale.

Core functions include:

  • authentication and session management
  • user account administration
  • access rights and delegation management
  • personal data management
  • management of classifiers and other reference data

Every solution we deliver:

  • is built on a modern web-based architecture

  • leverages open-source technology, eliminating the need for third-party licenses

  • has a user-friendly interface that supports multiple languages and easy translation

  • delivers fast, reliable performance, even at high transaction volumes

  • operates in a clustered environment and scales efficiently for larger systems

  • is proven in practice and continuously improved with input from tax and customs officials

Proven success

MTA lipp

Trusted partner of the Estonian Tax and Customs Board since 2003.

Over the years, Cybernetica has played a key role in developing, updating and maintaining many of Estonia’s tax and customs information systems, building deep expertise in digital government. Our systems support communication across the Common Domain (between national administrations), the National Domain (within a national administration) and the External Domain (between national administrations and traders).

We have developed a range of customs systems that meet EU specifications, including the Automated Export System (AES), the New Computerised Transit System (NCTS), Import Control System 2 (ICS2), the Excise Movement and Control System (EMCS), the Customs Decisions System (CDS), the Master Tariff System and the VAT Management System.

Our track record

Comprehensive roadmap for the modernisation of one of Estonia's key tax systems

Read more about the project

NCTS P5 - New Computerised Transit System, phase 5

New Computerised Transit System is a transit data exchange system designed to simplify the completion of transit transport customs procedures and ensure the secure movement of goods within the territory of the European Union.

AES - Automated Export System

Automated Export System is an export data exchange system designed to simplify the completion of the export procedure.

Import System Impulss

The System Impulss manages the entire life cycle of import declaration: submission of the declaration, verification, risk analysis, task management, tax calculation, and tax accounting.

Estonian Master Tariff System

Estonian Master Tariff System contains comprehensive functionality for the customs tariff database, quota manager system and statistics surveillance system.

VAT Declaration Processing System with Fraud Detection

Allows companies to lodge monthly VAT declarations via web-based interface or via system level web-services; validates and accepts declarations; performs extensive analysis of the VAT declaration data, including aggregation with historic data; prepares data for risk analysis; provides data analysis and visualization tools for controlling officers, investigating the potential fraud cases.

EURO (2011)

Adjustment of E-services to compliance with the requirements of EURO.

EMCS - Excise Movement and Control System, development and implementation of phase

EMCS is a system for monitoring movements of excise goods between EU Member States under duty suspension.

NCTS - Transit Module, development and implementation of NCTS phase 4

The NCTS system implements transit regime functionality.

ICS - Import Control Module, development and implementation of AIS phase 1

ICS processes entry summary declarations, and performs preliminary risk analysis before goods actually enter into a country, increasing safety and security.

Let's talk.

Book a time for consultation.

Additional reading

Would you like to know more?

Contact our Tax and Customs Systems team:

Anu Pedosk

Head of Tax and Customs Systems Department

anu.pedosk@cyber.ee